Order Processing

Order Processing

We are open 24 hours a day 7 days a week. We can handle all of your order taking service needs or just provide overflow or after-hours support coverage.

Our representatives are trained to become an extension of your company by undergoing brand and product specific training, so you’ll never miss an opportunity.

Our agents can enter orders directly into an existing e-commerce website. Your orders arrive in real-time to ensure that order taking as smooth and seamless as it takes place in your own call center.

We provide the following services that assist your customers and your business.

  • 100% Domestic call center locations
  • Custom program development
  • All calls recorded
  • Upselling and cross selling
  • Custom detailed reporting
  • Order taking service

We provide a complete and customer friendly order processing solution as an extension of your company focused on achieving complete and total customer satisfaction.

Our training insures that representatives that are knowledgeable about your products to better assist your customers and have a better and satisfying experience.This ensures we are running a highly effective and efficient operation for each of our clients.

Having a US based call center that can can assist your customers, leads to greater sales and retention and that is paramount to today’s world of new products and services.